Privacy Policy

Last Updated: April 2, 2026

At ShaBookens, we take your privacy seriously. This policy explains how we collect, use, and protect your data and the data of your guests.

1. Information We Collect

We collect information necessary to provide our property management services, including property names, user contact details, and booking information provided manually or via channel sync.

2. Data Security

All data is stored securely and encrypted. We use industry-standard security protocols to prevent unauthorized access to your account and guest information.

3. Data Deletion

Property owners have full control over their data. You can delete individual bookings, guest history, or your entire property account at any time through the administration dashboard.

4. Third-Party Services

We do not sell your data to third parties. We only share information with payment processors (e.g., Stripe/PayPal) or OTA channels (e.g., Booking.com) as requested by you for functional purposes.

5. Your Rights (GDPR)

Under the GDPR and UK GDPR, you have the right to access, rectify, or erase your personal data (Right to be Forgotten). You also have the right to restrict processing and request data portability. To exercise these rights, please contact us.

6. Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in this Privacy Policy. If you close your account, we will delete your data within 30 days unless required otherwise by law.

7. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our Data Protection Officer at: privacy@shabookens.com